When comparing health insurance companies, it is important to look for a company that is reputable and offers good coverage. This is the case with Vitality. Their financial strength rating is ‘Very Strong’, which means they’re financially sound. This is a good sign, because it means that they are trusted and reliable. In addition, they do quite well on review sites like Trustpilot, where they have received a 4.3 out of 5 rating from more than 23,000 customers.
Core cover
Core cover is the basis of Vitality’s health insurance scheme. It includes a range of standard benefits and some exclusive features. It provides cover for a variety of treatments such as end-of-life care at home up to PS1,000 per day for up to 14 days. It also includes mental health support including counselling and cognitive behavioural therapy.
The core cover offers many benefits, such as private medical treatment and access to a network of doctors. In addition, there are optional extras, including access to in-patient and day-patient care, integrated primary care, mental health support, and advanced cancer cover.
Cancer cover
Vitality Health Insurance has a comprehensive cancer cover that can help you manage your wellness. It aims to help you prevent cancer by helping you make lifestyle changes that can help you stay healthy. If you are diagnosed with cancer, Vitality can also help you with recovery. The health insurer’s cancer coverage helps you stay informed about cancer symptoms and treatments.
It offers outpatient cancer treatment and diagnostic services. Advanced Cancer cover is included as part of the core cover for Individuals and SME plans. It is available as an optional extra in corporate schemes as well.
Care element
In our Vitality Health Insurance Review, we will look at the care element of the policy to see how it compares to other insurers. Vitality offers premium discounts on health insurance plans for countries without a universal health service. In countries without such a system, the National Health Service is tax-funded and does not provide health insurance. Therefore, obtaining health insurance through private providers is rare.
Excess options
When it comes to Vitality Health Insurance, you have several options when it comes to choosing an excess amount. You can choose to pay PS0, PS100, PS250, PS500, or PS1000 per claim. You can also select a consultant from Vitality’s Consultant Panel. This panel will determine which consultant is best for you and your medical needs. If you want to customize your policy further, you can add a list of hospitals you want your consultant to work with.
If you’re worried about your health, you’ll want to choose an excess amount that’s reasonable for you. You’ll want to consider the amount of excess you’re comfortable paying, as well as how comprehensive you want your hospital cover to be. You should also consider whether you’d like to add additional optional benefits to your policy. These extras will be priced separately from the premiums.
Customer experience
Vitality Health Insurance has a strong focus on customer experience. It has made significant investments in member-centric digital functionality. The company also leverages experience surveys and feedback to improve the customer journey. This is a key factor in ensuring the customer experience is great. It focuses on a seamless, personalized experience that delivers on a promise made to members.
Vitality encourages its customers to live healthier lifestyles through its “activity points” program. While this system may seem convenient, it can be hard to track your points. Some customers have found the system difficult to use or the points missing altogether. This system has earned Vitality a lower grade than other health insurance companies and may need some improvement.
